Medical bill help, start to finish

Is your medical bill right?

BillBreaker helps patients understand medical bills, challenge errors, reduce eligible balances, and pay the resolved amount, with confirmation that the provider credited their account.

No savings, no fee. Your money is held securely with PayPal and goes straight to the provider.

Regional Medical CenterItemized statement
3 billing errors Duplicate · unbundled · units$2,410
Out-of-network sedation Protected$1,000
1 overpriced charge $290 over fair pricenegotiated
Remaining chargeschecked ✓
Amount due$4,812
Settled and paid, provider fee included
$1,442
You keep $3,370 (70%) · balance confirmed $0

Example case from our demo, built on a synthetic bill.

45%

of insured working-age adults got a bill in the past year for care they thought their insurance should have covered.

< half

of them challenged it. Many didn't know they had the right to.

38%

of people who challenged a bill had it reduced or wiped out.

Source: Commonwealth Fund, Unforeseen Health Care Bills and Coverage Denials by Health Insurers in the U.S. (August 2024; survey of 5,602 adults, April–July 2023).

How it works

From confusing bill to closed account

Most tools stop at "we found an error." BillBreaker carries the case through to payment and gets the provider to confirm your balance is $0.

Step 1

Review

Upload your itemized bill. Our audit engine checks each line against coding rules and fair-price benchmarks.

Lines checked7
Errors found3
Worth negotiating1
Step 2

Correct

Clear errors come off first. You see what changed and why, in plain English.

Original$4,812
Errors + protections−$3,410
Corrected bill$1,402
Step 3

Secure funds

Set a private maximum. PayPal holds it, so the provider knows you can pay today. Nothing is charged yet.

PayPal holdAuthorized
Your maximumPrivate 🔒
Charged now$0
Step 4

Negotiate

BillBreaker drafts a polite, payment-backed offer to the billing office and handles the back-and-forth.

We can pay $1,122 today through PayPal.
We can accept $1,262.
Can we meet at $1,192, paid now?
Agreed.
Step 5

Pay

Only the agreed amount is captured and sent straight to the provider. The rest of the hold is released.

Paid to provider$1,192
BillBreaker fee$250
Hold releasedYes
Step 6

Confirmed

We get written confirmation that the provider credited your account, so the bill doesn't come back.

AccountHOSP-…-4471
Remaining balance$0.00
StatusClosed
What we check

The errors that hide in plain sight

Every finding links back to the rule or benchmark behind it, so you can see exactly why.

Duplicate charges

The same service billed twice on the same day.

Unbundling

Procedures that should be billed together, split up to charge more.

Impossible units

More units than could happen in a single visit.

Protected out-of-network charges

Surprise bills the No Surprises Act says you shouldn't pay.

Overpricing

Prices far above fair benchmarks for the same service.

Bill vs. EOB mismatches Coming soon

Charges that don't match what your insurer says you owe.

Pricing

Simple, and only when it works

You pay a share of what we save you. If we don't save you anything, you don't pay us anything.

BillBreakerTypical bill advocates
Fee10% of savings, max $250Often 25–35% of savings
Minimum bill sizeNoneOften thousands of dollars
Upfront depositNoneSometimes required
Pays the provider for youYes, through PayPalUsually not
Confirms your $0 balanceYesVaries
10% of what we save you
  • Capped at $250, however big the bill.
  • Never more than you save.
  • No savings, no fee. Your hold is released in full.
  • Charged only when the provider accepts the deal.
Example: a $4,812 bill settled for $1,192 saves $3,620. 10% would be $362, so the cap applies and the fee is $250. You keep $3,370.
Request access

What you'll need

  • An itemized bill with line-by-line charges and codes. You have the right to ask the provider for one.
  • Your Explanation of Benefits (EOB), if you have insurance.
  • Your account number from the bill, so we can confirm the account is closed.

Who it's for

  • Insured patients with high deductibles or surprise charges.
  • Uninsured and self-pay patients facing full list prices.
  • Bills already in collections are welcome too.
  • Hospital, ER, imaging, lab and specialist bills.
Know your rights

You're allowed to question a medical bill

The biggest barrier is not knowing you can. Here are a few protections most people never hear about.

Ask for an itemized bill

A summary bill hides the details. Asking for the itemized version is the first step to spotting errors.

Protection from many surprise bills

The federal No Surprises Act protects you from most out-of-network bills for emergency care and for certain providers at in-network facilities. Ground ambulances aren't covered.

Good Faith Estimates if you're uninsured

Uninsured and self-pay patients can get a cost estimate up front. If the bill comes in at least $400 more than the estimate, you can dispute it.

Financial assistance at nonprofit hospitals

Nonprofit hospitals must have a written financial assistance policy. You may qualify for a discount or free care.

General information, not legal advice. Rules depend on your plan, your state and the type of care. See cms.gov/nosurprises for official details.

Security and transparency

Built so you stay in control

PayPal-secured funds

Your funds sit in a PayPal authorization hold. Only the agreed amount is captured, and the rest is released.

We never share your maximum

Your ceiling stays private. It's never shown to the provider and never used in drafting messages.

Money goes straight to the provider

Your payment goes directly to the provider. Our fee is a separate, itemized charge.

Every number double-checked

Every dollar amount in a message is checked against your case before it's sent. If anything doesn't match, we send a pre-approved message instead.

FAQ

Questions people ask

What does it cost?

10% of what we save you, capped at $250 and never more than your savings. If we don't reduce your bill, there's no fee.

Will you charge my card before the provider agrees?

No. PayPal places a temporary hold so the provider can see the payment is ready. Money is only captured once the provider accepts, and only the agreed amount.

Does the provider see my maximum?

Never. Your maximum is used only to stop the negotiation from going above what you can pay. It's never shown to the provider or used in drafting messages.

What if my bill is correct?

Then we tell you so. If nothing can be reduced, your hold is released and you owe us nothing.

Do you work with uninsured patients or bills in collections?

Yes. Self-pay patients often see the biggest markups, and bills in collections can still be corrected and settled.

Is this legal or medical advice?

No. BillBreaker is a billing review and payment service. For legal questions about your rights, talk to a qualified professional.

Is BillBreaker live?

BillBreaker is in pilot. The public demo uses PayPal's sandbox and a simulated provider, so no real money moves. The demo is invite-only: request access and we'll email you a code.

Pay what you actually owe.

The demo is invite-only while we're in pilot. Request access and we'll email you a code.

Request access